Slow computers
Sluggish systems, software conflicts, dropping productivity.
Essential IT operations outsourcing
Keep your computers, network and office running smoothly
We help small and mid-sized businesses with computer maintenance, LAN management, network troubleshooting, office equipment inspections, remote support and on-site visits — a simpler way to handle everyday IT operations.
- Fast response, remote and on-site
- Built for offices of 10 to 300 people
- Computers, network, printing and basic security
Common office issues
Unstable network
Dropouts, weak Wi-Fi, shared printer errors disrupting teamwork.
No dedicated IT staff
Nobody owns faults, no asset records, slow resolution.
7 x 12
Support during business hours
Core services
Day-to-day IT support for your office
Covering endpoints, network equipment, office peripherals and basic security — helping you build a stable, documented and sustainable IT setup.
Computer operations
OS installation, software deployment, troubleshooting, malware removal, performance tuning, account and permission setup.
Network operations
Basic configuration of routers, switches and access points, fault isolation, LAN optimisation and wireless coverage checks.
Office equipment support
Onboarding, maintenance and troubleshooting for printers, scanners, projectors, attendance and shared devices.
On-site and inspections
Periodic inspections, on-site support, asset registration and health checks to reduce unexpected failures.
Remote support
Remote assistance for software, system, network and account issues — faster resolution, less waiting.
Basic security management
Password policies, system patches, endpoint protection, backup recommendations and safe-usage training.
Use cases
A good fit for these companies and offices
No in-house IT team
Small teams that still face frequent computer, network, printing and permission issues, and need reliable outsourced support.
Multi-department offices
Many devices, heavy file sharing, printing and screen casting, where network stability matters more.
Branch offices and stores
Basic network assurance between HQ and branches, unified device management and fast remote troubleshooting.
New office setup
From cabling advice, device onboarding and account planning to go-live — one-stop essential IT support.
On-site support in Gangtou, Bantian, Longgang
For small businesses in Gangtou and nearby areas: computer and network troubleshooting, office inspections and on-demand visits.
View service details
Why us
More reliable than calling someone only when things break
Standardised inspections and response turn reactive firefighting into ongoing maintenance, with less waiting and fewer disruptions.
Quick response
Remote-first handling, on-site when needed, for faster closure of issues.
Predictable cost
Compared with hiring in-house IT, easier to size the budget to what an SME actually needs.
Documented work
Asset records, inspection logs and incident history for smoother handover and management.
Flexible engagement
Monthly plans, on-site staffing, inspections, one-off visits and remote assistance.
Process
From first talk to ongoing support, clear at every step
Requirements
Learn about company size, office setup, device count and current issues.
On-site assessment
Review computers, network, printing, permissions and basic security.
Proposal and quote
Define scope, response model, schedule and pricing.
Delivery
Carry out inspections, maintenance, remediation and daily support as agreed.
FAQ
Answers to the questions we hear most
What company size do you work with?
Offices, stores, service businesses, trading and design companies of roughly 10 to 300 people.
Network only, or computers and printers too?
We cover endpoints, network equipment, printing and shared office devices for more complete support.
Monthly plans and one-off visits both available?
Yes — monthly service, periodic inspections, ad-hoc troubleshooting, remote support and on-site visits.
Get in touch
WeChat
Easier IT operations start with one conversation
Looking for stable, responsive IT support that fits an SME budget? Contact us for a tailored plan.
Services: computer maintenance, network operations, inspections and on-site support
Hours: Monday to Saturday 08:30 - 18:30
Email:pylon@ceoaa.com
Phone:+86 136-1301-0521
Scan to add us on WeChat for IT consulting, service details and proposals.